From its humble beginnings in 1979, Sci-Fleet has grown to be one of the largest organizations within the motor vehicle industry. Sci-Fleet Hino is a leader in the Australian medium duty truck market and is committed to providing customers with not only a reliable brand that represents true value for money but also exceptional customer service.

Sci-Fleet Hino have an opportunity for a Service Advisor (Night Shift) at our Coopers Plains Service Centre. This is a fantastic opportunity for anyone with a keen interest in developing into a high quality Service Advisor, or someone who already has experience in a similar role and is looking to develop even further. We are looking for candidates who have the initiative to grow in the role and make it their own.

As our Service Advisor, you will be:

• Providing excellent guest services and guest experiences
• Determining customer requirements and assisting in the selection of solutions
• Developing and maintaining relationships with customers
• Assisting customers with bookings, enquiries and service scheduling over the phone, in person and via email
• Processing orders, invoices and payments
• Liaising with customers, sales representatives and service technicians to determine repair and service timelines.
• Arranging loan vehicles for customers
• Operating specialized automotive dealership management software

As our successful candidate, you will have:

• A passion for providing outstanding guest experiences.
• Mechanical knowledge and or experience, highly regarded.
• Exceptional communication and interpersonal skills
• Committed to building a successful career & career longevity.
• Outstanding attention to detail and production of quality work

Sci-Fleet Hino will offer you:

• A great working environment
• A friendly, safe and supportive working environment with opportunities for development and room for career growth
• Free and confidential support through our Employee Assistance Program (EAP)